Knowledge Base
Frequently Asked Questions
Quick answers to common questions about shipping, orders, payments, warranties, and return policies.
Yes, our shampoo, conditioner, and hair oils are formulated to work across all hair types, including high and low porosity hair. Each range is designed with specific concerns in mind, so you can choose based on what your hair needs most.
100% yes. All Tressénova formulations are strictly free from sulfates, parabens, silicones, and aggressive surfactants, making them completely safe for color-treated, chemically straightened, and keratin-treated hair.
Still have questions?
Our friendly customer support team is available during business hours (Always Open (24/7)) to help with order tracking, sizing, and inquiries.